MakeMyKB - Free Knowledgebase Articles for Blesta Released

MichaelCeeMichaelCee OGServices Provider
edited December 2021 in General

Hi LES, I thought I'd make an official thread to track MakeMyKB in the General section so it's indexed and all that.


MakeMyKB is a project that aims to provide free knowledgebase articles for web-hosting companies. The project started around 3 years ago originally but switched hands back and forth and was restarted in August 2021.

A first release is anticipated before the end of the year but currently articles are being developed in Markdown format locally.
There are currently over 70 articles.

What categories will be available?
The knowledgebase pack aims to provide detailed guides in the following categories:

  • Blesta
  • CloudFlare
  • cPanel
  • DirectAdmin
  • Domains
  • PayPal
  • Plesk
  • Security
  • WHMCS
  • WordPress
  • Softaculous

How can it be used?
Simply upload the images directory and import the SQL tables via phpMyAdmin and your Blesta knowledgebase will be populated with dozens of pre-written articles.

The project is primarily targeting Blesta but additional ports to other software may be considered.

Visit the website at https://makemykb.com - Thanks for reading!

Edit: See this post for the first release.

Tagged:

Comments

  • armandorgarmandorg Services Provider

    No comment, waiting for this to come out!

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  • MichaelCeeMichaelCee OGServices Provider
    edited December 2021

    Quick development log:
    After a few months of downtime the project is back on the board. I have left GitHub due to choices to cut out many third party websites from my life but I’ve finally got Blesta up and running to live preview the articles as they’re released. There should be about 60 right now.

    I have not made a download available as of yet because I need to investigate the implications of importing a knowledge base article with an ID that already exists in a Blesta database. Once I’ve confirmed how that works I will make the first download available.

    Oh and there’s currently an issue loading the images in. I’ll have it fixed before initial release.

    Preview Link: https://preview.makemykb.com/client/plugin/support_manager/knowledgebase/

  • YmpkerYmpker OGContent Writer
  • MichaelCeeMichaelCee OGServices Provider
    edited December 2021

    @MichaelCee said:

    I have not made a download available as of yet because I need to investigate the implications of importing a knowledge base article with an ID that already exists in a Blesta database. Once I’ve confirmed how that works I will make the first download available.

    For “easy install” (phpMyAdmin import) the old KB tables need to be deleted so that new ones can be imported, making any previous entries obsolete when using MakeMyKB. This is definitely a flaw but after 3 years of this project being on hold I’d rather get something released than rework it again. I’ll make sure to include that detail in the readme file.

    Maybe in the future I’ll create random IDs and a guide to manually import the rows instead.

    Thanked by (1)Ympker
  • MichaelCeeMichaelCee OGServices Provider

    @MichaelCee said: Oh and there’s currently an issue loading the images in. I’ll have it fixed before initial release.

    Images fixed (permissions error) and width="full" changed to class="img-fluid". Will post a download link in the next few days.

  • MichaelCeeMichaelCee OGServices Provider
    edited December 2021

    You can now download MakeMyKB here: https://preview.makemykb.com/plugin/download_manager/client_main/index/1/

    • Indecisive about version naming scheme.. what classifies as major and minor in this context?
    • Currently named as the date. First release is 19-12-2021.
    • Some images that don't exist are referenced and will be added for the next release.
    • Releases won't be too often as I would rather save up batches of 30+ completed articles in-between.
    • NexusBytes affiliate link included on the website. It's hosted by them and there are no other ways to support the project atm.

    Do I recommend this for production? Not currently. But certainly take a look if it's something you're interested in!

  • Maybe you could split the download so that it is possible to download only certain categories?
    For example, one might be interested in all the articles about linux, but do not want the ones about wordpress or paypal. At this point, it would be fairly easy to just remove them yourself, but if the KB grows it might be a good idea.

    Thanked by (2)MichaelCee bikegremlin
  • MichaelCeeMichaelCee OGServices Provider

    Definitely a good idea @rcy026 thank you!


    Quick release before the end of the year. Version 28-12-2021.

    • Total Articles: 101
    • New categories and articles added for Domains, Linux, phpMyAdmin and Windows.
    • Nameserver articles and images added for GoDaddy, NameSilo, Porkbun, SiteGround, Namecheap and 123-Reg.
    • Fixed broken images in Cloudflare category and rewrote some of the articles due to Cloudflare's UI changing.
    • New articles in the PayPal category for account management, adding/removing cards and updating details.
    • General tweaks, cleanup and typo corrections.
    • Uncompressed file size: 2.4MB (previous version 19-12-2021 was 1.4MB).

    Production recommendation: It's not quite at the standard that I would personally use yet.
    Download link: https://preview.makemykb.com/plugin/download_manager/client_main/index/1/

    The plans for 2022 are to just keep putting out content whilst catching up on adding screenshots for the existing articles.

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