Changing domain ownership handler fails at OVH

I have a domain registered at OVH using my business account. I wanted to change the handler to represent my personal details. The process fails with an "owner contact not found" error message.

I created a support ticket and sent them the screenshots they requested. During the past more than a month period they wanted me to retry a few times but the problem didn't disappear. Yesterday I received a reply which said that they were still working on the issue but no ETA.

Have others come across this issue? Any known solution?

The wise receive respect. The dumb demand respect.

Comments

  • @KamalW said: Any known solution?

    Don't use OVH for domains? There are plenty of companies that do domain registrations right, at a decent price point.
    You may want to look at transferring out to NameSilo or Porkbun instead.

    Thanked by (2)thedp KamalW
  • transfer to another registrar?

    Thanked by (2)thedp KamalW
  • SmallWebSmallWeb Hosting ProviderOG
    edited October 9

    Sadly as above posts suggests I don't think you'll find a solution here other than to transfer out.

    My personal experience of OVH for domains is that they over-charged advertised renewal fees and then said "yeah we'll update that soon tm".

    Sorry for your troubles friend.

    Thanked by (1)KamalW

    Michael from SmallWeb - Support is only offered via ticket/email.

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