Cant cancel pending order
Is it standard for a provider not to allow a client to cancel a pending order? I ordered a plan from a shady host but decided not to pay in the end. I ordered March 1. Up to now Im still receiving Payment due emails. There is no cancel in the Service or Invoice page. Theyre using whmcs.
Also is it standard not to allow client to change his name or email address details? Ive already asked to update details over 15 days ago but still no reply from Admin. Support escalated ticket to Admin.