JonyBee
JonyBee
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- JonyBee
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Comments
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Do I need to register another account for submitting a ticket for this problem？
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(Quote) I searched a lot and found that many people had encountered such problem
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please fix your broken Email 2FA,I can't receive your Email 2FA OTP code
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(Quote) what does this mean?I have the access to my email： https://imgur.com/hcHeXFS if you enable Email 2FA,Virmach will send a confirmation email to your mail box and you need verify it and then the Email 2FA will be enabled. but after that,whe…
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(Quote) I have no idea why you keep ignoring my requests. Whether or not you can provide support, you should give me a reply @VirMach
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(Quote) Any feedback please @VirMach
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(Quote) no,I believe Virmach will help me
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(Quote) @VirMach sir if you online again,please help me,check your message box and help me disabling Email 2FA,thanks a lot!
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(Quote) the question is I can‘t login your system because I can't receive you Email 2FA OPT code so I can't submit tickets online,I checked this page:https://virmach.com/security carefully and tried to submit ticket by send eamil to tickets@virmach.…
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@VirMach how can I get your support for disabling Email 2FA，I can't login and can't submit tickets.I tagged you here several times but no response,what if I pay for the support?
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(Quote) I can't receive Virmach Email 2FA code,can't login in and can't submit tickets.I request Virmach @VirMach for help but no response😢
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broken Email 2FA and need your help to disable it,please help me sir @VirMach
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Virmach Email 2FA has problems,I can't receive their OPT code
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Why Virmach ignored my PM and wouldn't provide support @VirMach
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(Quote) My VPS is running 040 node and it still can work.
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(Quote) why ignored my request sir
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(Quote) @VirMach welcome back! sir I have PMed you for disbling my Email 2FA,can you help me?I can't submit ticket because I can't receive 2FA OPT code.
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(Quote) Damn!!!Virmach requires I submit tickets via the ticket system,but I can't login in actually. it's a dead lock now. @VirMach Your email to our support system could not be accepted because we require you to submit all tickets via our onlin…
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(Quote) thank u very much,actually my situation is A,I choosed Email 2FA while I can't receive 2FA OPT code.Because I can't login in with my account,so I have to send ticket via my email directly,now I have send ticket to [email protected] it…
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(Quote) @VirMach any response？
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How can I contact Virmach's support,I can‘t login due to 2FA verification.Can I send tickets via email to disable 2FA Email Verification?
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(Quote) ooooops,I didn't store the backup code.Maybe i need send a ticket to Virmach via my email and request to disable 2FA.
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(Quote) i checked my spam folder while found nothing.TOTP is good but if you can't access your device It's terrible so i choosed Email 2FA.
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I have no idea why i can't receive OPT code from Virmach,My mailbox works normally and i can receive other mails other than Virmach,is that my personal problem?anyone has the same issue like me?
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I enabled 2FA and activated it via my email, while now my Email can't receive Virmach's Verification code,what should i do :'(